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Policies

Clear policies help families understand how the nursery works.

Find the nursery policies and key regulations in one place, including safeguarding, health and safety, settling in, behaviour, complaints, accidents, medicine, allergies, fire drills, security and risk assessments.

Safeguarding Policy

Children’s welfare, protection, safe practice and concern reporting are treated as central nursery responsibilities.

  • Child protection and welfare procedures
  • Staff responsibilities and reporting concerns
  • Safe collection and authorised adults
  • Working with parents and relevant professionals
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Health and Safety Policy

This policy covers the practical routines that keep children safe and well throughout the nursery day, indoors, outdoors and during activities.

  • Risk awareness and safe environments
  • Illness, accidents and medication processes
  • Outdoor play, outings and supervision
  • Food hygiene, allergies and cleaning routines
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Complaints Policy & Procedures

This policy gives families a clear route for raising concerns and explains how complaints are recorded, investigated and followed up.

  • Speak to staff, management or owners
  • Complaint forms and complaint log
  • Acknowledgement and action planning
  • Ofsted route if concerns remain unresolved
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Media & Privacy Policy

This policy explains how children’s information, photographs, online journals and parent communication are managed respectfully and safely.

  • Photo and video permissions
  • Tapestry online journal use
  • Personal information and parent contact details
  • Website and social media consent
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Risk Assessments

Risk assessments are carried out before children enter the premises, throughout the day and at the end of the day.

  • Daily checks before children arrive
  • Ongoing checks throughout the day
  • End-of-day safety review
  • Monthly building, furniture and resource checks

Security

The nursery uses CCTV, secure entry routines and clear collection procedures to help keep children safe.

  • CCTV across rooms and nursery areas
  • Secure buzzer and entry system
  • Management-controlled access
  • Authorised collection arrangements

Settling In

Settling-in sessions help children and parents become familiar with the nursery, staff, rooms and routines.

  • Gradual short sessions
  • Key person introductions
  • Support for parent confidence
  • Time to share routines and comfort needs
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Behaviour Management Policy

This policy explains how children are supported with self-regulation, self-esteem and respectful relationships.

  • Positive adult role modelling
  • Praise, encouragement and kindness
  • Developmentally appropriate support
  • Partnership with parents where patterns emerge
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Accident & First Aid Policy

This policy explains how accidents are dealt with promptly, recorded accurately and communicated clearly with parents or carers.

  • First aid responsibilities and trained staff
  • Accident forms and parent signatures
  • First aid box checks and restocking
  • Minor and serious injury procedures
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Allergies & Allergic Reactions

Allergy information is recorded, shared with relevant staff and managed through clear care routines.

  • Allergy and dietary information from parents
  • Health care plan arrangements
  • Emergency medication awareness
  • Mealtime and kitchen communication
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Fire Drills

Fire drills are carried out monthly so staff and children know what to do in the event of a fire.

  • Monthly fire drill practice
  • Clear exits and fire doors
  • Visible fire extinguishers
  • Emergency procedures for staff and children

Medicine, Sickness & Illness

This policy covers illness, medication and health information so children’s wellbeing is managed safely and consistently.

  • Medication permissions and records
  • Temperature, sickness and illness procedures
  • Collection when a child becomes unwell
  • Medical information from parents
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Questions about a policy?

Parents can ask the team about safeguarding, health and safety, privacy, permissions or nursery routines before their child starts.

Ask the team